Ever heard of DND before?, Want to know what DND means and how it affects SMS delivery?. Well, here is a chance to know all you need to know about DND. Read through the article to know everything on DND and how to deliver messages to numbers on DND.

 What Does DND mean?

DND (Do Not Disturb) is a service put up by the NCC ( Nigerian Communication Commission) to protect users from unwanted text messages. This gives the subscribers the freedom to choose what messages they want to receive from third parties.

Features of The DND Service

There are two particular features. They are;

• Full DND: this feature grants the customer to opt-out completely from receiving unwanted messages.

• Partial DND: this feature permits the customers to filter out what category of messages they want to receive.

How to Activate/Deactivate the DND Service

To Activate Full DND - Text “STOP” to 2442 via SMS.

To Deactivate Full DND - Text “ALLOW” to 2442 via SMS.

To Activate Partial DND - Text “HELP” to 2442 via SMS.

It appears the DND status has been automatically activated. So, you can check the DND Status of your number by sending “STATUS” to 2442.

Clients/Customers on DND cannot receive bulk SMS, so how can you send SMS to clients/customers that are on DND? Get tips on how to send SMS to numbers on DND.

 How to Send Messages to Numbers on DND

Sending SMS to Customers on DND can be a real issue because it won’t deliver but we are here to help you. There are three(3) methods smartsmssolutions.com has provided for you to get your messages sent successfully. They are:

1) The International Route:  

This route is set to treat SMS as though they are being sent from outside Nigeria to a Nigerian phone number through the international route. Likewise, it allows you to avoid all the local policies that might prevent the delivery of SMS. So, it delivers to both Non-DND and DND numbers.

2) The Transactional Route/Bank Bind:

 This route is for corporate organisations, especially financial institutes that send personalised messages to clients. Furthermore, this route helps you send time-sensitive messages like OTPs, delivery updates, transactional messages, etc. It is an effective way to deliver SMS to both DND and Non -DND numbers.

If your business uses such services, you can learn about how to get started with the transactional route.

3) Sim Hosting Service:

This is a service in which we dedicate a SIM server for our customers to send SMS to both DND and Non -DND numbers. Hence, SMS delivers through the hosted SIM.

You can learn more about our Sim Hosting Service; benefits and how to apply.  

We are assured that the options provided will effectively help in the delivery of SMS to numbers on DND without any interference.

Register now, if you don't have an account yet.