Before we dive into the Pros and Cons of SMS, let us examine what communication itself is. 

The earth is founded on communication. Based on the account of the Bible, the first act of God was communicating, “let there be light”, thus reflecting the importance of sharing information. Like most earthly phenomena, communication has evolved, from face-to-face conversations, to cave paintings, to the pictogram, and then to a remarkable development, which was writing and sending of letters, all of which are restrained by time and distance. Writing marked a very important shift in man's communication, as it meant that words were no longer transient and could be preserved on paper. 

With the advent of technological advancement, more effective ways to communicate were looked into, the concept of sound travel was experimented with, leading to devices like microphones, and then, telecommunication. This launched mankind into the most fairly recent form of communication, digital communication.

Short Message Service (SMS) was first expressed in electrical fax machines of the 19th century, and radiotelegraphy, of 1986. The first SMS was officially sent on December 3rd, 1992. As technology continues to advance, real-time texting/communication is slowly trying to take over the communication space. Is the SMS out of date? This article would discuss a few of the advantages and disadvantages of the SMS messaging system, then you the reader can decide if it is out of date or not. Below are the pros and cons of SMS as a means of communication.

Pros of SMS as a Means of Communication

Just like anything else, SMS as a means of communication has pros, as well as cons, as nothing is entirely free of disadvantages. We would be looking at the pros, in that we would most times directly compare the SMS to other means of communication, but particularly, the phone call system.

 The first pro of SMS is that they are read. SMS are often difficult to ignore, they can be sent at any time of the day, the person receiving them must not have their device switched on, it is less likely to interrupt somebody’s day (compared to a phone call), it is wonderful for informal messaging, it provides privacy for the recipient, it is reliable, and last but not the least, it is versatile.

Cons of SMS as a means of Communication

Now, down to the cons of SMS as a means of communication, it is important to bear in mind that an SMS characteristically can take a maximum of 160 characters, this, to begin with, is very limiting, as a bigger body of information cannot be sent via SMS. 

The first con of using SMS as a means of communication, is that only short messages can be sent, one would also need basic typing skills to successfully send an SMS, it can be difficult to compile a message if one is not used to shorthand writing, it is considered an informal or semi-formal mode of communication, etc.

Looking at the pros and cons of SMS as a means of communication, it is difficult to deny that the pros outweigh the cons. It is even more wonderful to note that there are methods available, to shrink the cons further, thereby, making SMS a means of communication, a win-win situation.

 Professionals make their profession look like a piece of cake, due to the skill they acquired in training and the experience they have packed on due to the time spent in the business.

If you want to get the best out of SMS for your business, in the view of creating more bonds with your customers and increasing profit, look no further. SmartSMSSolutions is the organization for you. An organization with the technical know-how, on how to expand your business and increase profit, using SMS as a tool. 

To contact us at SmartSMSSolutions, message us on WhatsApp 07034243326 or Call us with 08035515868.