There are a number of things that contribute to success in the work environment, and active communication is one of these. This is needed between employees and management, among employees themselves, and even between the staff and customers. When the foundation of such communications is faulty, there is disunity in the workplace and a lack of productivity. Additionally, this can lead to tension among team members and disrupt the goals and plans of the business establishment.
Businesses or organizations that have neglected the importance of developing these communication skills amongst their staff have come to regret that decision or indecision, as the case may be, as they face an uphill task of keeping their business afloat. On the other hand, those that prioritized having a team with the relevant communications skills reap the dividends and have continually gotten value for paying attention to these very important areas.
Importance/Benefits of Having Good Communications Skills in the Workplace
When it comes to building communication skills in the workplace, there are a lot of benefits attached to this. And those merits just go to show how important this is, and why every business owner and manager should be keenly interested in developing those skills.
Here are a few of them:
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It Helps Employees Take Responsibility: Whichever way you look at it, micro-managing employees is always a bad idea. On the part of the management, it leads to the wastage of important resources that could have been diverted into other valuable uses. For the employees, on the other hand, micro-managing also discourages them and makes them feel not qualified to handle their assigned duties. Hence, it is in the best interest of all parties in the workplace that employees that on responsibility on their own. Having good communication skills can help to achieve this.
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It Increases Employee Engagement: Another benefit of cultivating and building good communication skills in the workplace is that it helps to increase employee engagement. That means that when everyone on the team communicates well, there is an increased level of commitment and motivation for the work at hand. And this clearly shows in the quality and quantity of work done.
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Increase Staff Retention: A work atmosphere where quality communication thrives equally enhances and contributes to staff retention. No organization wants to have to deal with staff turnovers, as this puts pressure on business operations and financing. Hence, every business owner is interested in retaining staff and ensuring continuity, especially the best hands. One of the ways to achieve this is by improving communication skills in the workplace.
Top 10 Communications Skills to Develop in the Workplace
There are many communications skills essential to improving conditions in the workplace, and ensuring that every staff gives their best. We have reviewed all of these, and are providing you with the top 10 communications skills to develop in the workplace.
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Optimism & A Positive Attitude
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Good Listening Skills
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Empathy
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Great Body Language
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Openness
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Clarity
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Patience
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Respect
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Eye Contact
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Emotional Intelligence
While there are more important skills as earlier noted, these are some of the most important ones you need to start working to develop right away. If you do, you will be setting your business up for smooth running, and development.
You cannot talk about the subject of communication and not speak to the best channels to use for deceminating this. Amongst many effective modes of business communications, SMS or Text Messaging ranks as one of the most efficient. With SMS, you are guaranteed instant messaging, and at affordable pricing as well. Registration of an account is free and takes a few seconds. Do that now and start to see how this makes your internal and external communication methods more effective and efficient.
We are eager to hear your thoughts on this and also take your questions and inquiries. Feel free to mail us at