Effective communication is one of the things that makes a workplace feel complete and productive. But communication done manually can be stressful and demanding since there are limits that hinder its success such as distance.

To overcome barriers like that, the existence of technology has been vital in playing a role in improving communication.

What does communication mean to you?

As an employee, you often see yourself asking questions, taking instructions from your manager & delivering your completed tasks and feedback in the workplace. These were possible due to the communication involved in the process.

Communication is the process of exchanging and delivering your message and words in a way that other parties are involved clearly and perfectly understandable. This has a lot to do with how you express yourself to your employer and colleagues in the workplace.

Why is communication important in the workplace?

Every goal-oriented workplace should adopt the strategy of

communicating to reach its aims and end goals.

Communication is vital to practice in the workplace. There are numerous benefits that employers and employees stand to gain from effective communication.

With effective communication, organizations will easily have mutual understanding in their workplaces. For employees to perform their tasks and duties excellently, they should understand what it entails to do those through communicating with their team leaders and supervisors.

Most times in workplaces, an employee will have to work with other employees as a team to brainstorm and carry out a specific

the project, but the completion and outcome of the project may not be satisfying/ produce the exact result needed if there are misunderstandings among the team that worked on the project.

This is because they were not communicating enough to know whether they were all on the same page and vision for the project. But with constant and effective communication, team members can share ideas, knowledge and opinions and work peacefully to achieve the same goal.

These few points are why it is important to practice effective communication in the workplace. Aside from these benefits of effective communication, some dangers come with poor communication processes in workplaces.

The unpleasant effect of poor communication can lead to things like stunted growth in the workplace for the employees and affect the advancement of the organization. Poor communication can also cause tension & unnecessary pressure in the workplace which is unhealthy for the organization. Employees are likely not to meet up with their goals if there is constant pressure in the workplace as a result of a poor communication system.

Poor communication in the workplace can breed a gap that makes it difficult for team members to come together to bond and discuss the way forward for the company. In a situation like this, employees can work against the unified goal of the company since leaders are not there to guide and communicate with them.

How the role of technology is improving communication in the workplace

It is no longer news that leaders and managers in various workplaces are always on the lookout for how they can improve their communication process for maximum and excellent outcomes. One of the best ways they can enhance communication is by implementing modern-day technology to facilitate the speed and accuracy of things in the workplace.

Without much saying, here are some of the roles technology plays in improving communication in the workplace;

• Since the breakout of Covid-19 in 2020, most companies have adapted to the new system of working remotely. Working remotely means that employees won't have to come to their physical workplace before they can carry out their tasks effectively.

Sometimes to ensure that employees, irrespective of wherever they may be, are doing their duties, there is a need to communicate with them. And this is where technology plays a significant role in ensuring that distance won't be a barrier that would affect communication in the workplace.

Tech-enabled communication and workplace tools such as slack, lark can solve distance issues.

• Employees are humans and not robots. This means there are chances of them forgetting about some details and instructions attached to their task. To avoid a situation where they will always have to meet their managers to re-ask for the details the second time. The existence of technology through communication tools such as WhatsApp, and Slack, has made it possible to document conversations and messages for future purposes and reference.

Overall the execution of technology to enhance workplace communication helps the process be smooth, stress-free and effective.

Communication channels like SMS play a significant role as a solution to barriers when it comes to communicating with employees in the workplace. The use of SMS to send and deliver messages across the globe has contributed positively to the success of communication in workplaces.

At SmartSMSSolutions, we brainstorm on how we can help improve communication at workplaces. And we are glad to offer our SMS services to organizations whose priority is to ensure their communication strategies are top-notch. We are also committed to helping you have efficient business communication that works.

If you happen to be looking for help with communicating your business goals and solutions to customers. Then, that is something SmartSMSSolutions can help you sort out. Let’s get you onboarded today.