What is DND? What does it do? How can you check the DND status of a phone number? This article will answer these questions.
So without further Ado, Let's dive into it.
What is DND?
DND is an acronym for do not disturb. This is a facility provided by the NCC(Nigerian Communications Commission). This mode allows mobile subscribers to receive or decline marketing or promotional text messages from various networks and telemarketers when activated. All telecommunication operators and network providers are authorized to implement this directive.
History of DND
Due to serious complaints of unsolicited promotional text messages by customers, the NCC as a foremost regulator issued the directive to mobile network operators to activate the “DO NOT DISTURB” facility, which gives customers the ability to choose to receive or reject promotional messages from telecom providers. This went into effect on July 1, 2016.
Telecom operators were mandated to dedicate a common short code (2442) which allows consumers to determine ahead of time what messages or calls they can receive on their phones. Subscribers can decide to reject all promotional SMS and calls (Full DND), or they can decide to reject only select categories of promotional messages of telemarketers (Partial DND).
The DND service is available for all users of all the different networks in the country and is free of charge to activate.
How to check phone numbers DND status for each GSM network
Due to the mandate from the NCC, all network providers in Nigeria use the common short code (2442) to activate the DND service. If you are not sure if you have activated the DND service on your line or you feel that the service is already active on your line, you need to check your DND status.
To check your DND status, SMS “STATUS” to 2442. Thereafter, you should receive a message containing your DND status.
To activate full DND-text the word “STOP” to the common shortcode 2442.
To activate partial DND- simply text “HELP” to shortcode 2442.
How to send Sms to phone numbers on DND
Sending bulk Sms to numbers who have activated their DND can be challenging. Sometimes these messages could be important ones like OTP (Time password), password reset, or even banking alerts.
This is where SmartSmsSolutions comes in. Here at SmartSmsSolutions, we have three (3) credible methods to get your messages sent.
1. The International Route:
With this method, SMS to be sent are treated as though they are being sent internationally to a Nigerian phone number. This allows you to avoid all the local policies (in this case DND) that could prevent the delivery of the SMS. This can deliver SMS to both Non-DND and DND numbers.
2. The Transactional Route:
This route is best used by corporate organizations, especially financial institutes that send personalized messages to clients. This method is very effective for sending time-sensitive messages like OTPs, delivery updates, transactional messages, etc. It also sends SMS to both DND and Non-DND numbers.
3. Sim Hosting Service:
Customers who choose to use this service, have a dedicated Sim server which they can use to send Sms to both DND and Non-DND numbers
All the methods we provide will effectively help in the delivery of SMS to DND numbers seamlessly and without any interference.
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