Businesses that deal with login details and online transactions are always interested in seeking ways to secure their users' details. To prevent such businesses from the risk of losing their customer due to insecurity, the use of 2fa has proven to be vital in double-checking users’ identities, thereby making the protection of users’ details possible.
We cannot deny the fact that there are many ways businesses can carry out the 2fa process when dealing with their customer, and one of such ways is through doing the 2fa process with Voice OTP.
It is not surprising that at Smart SMS Solution, we still get questions from businesses asking how their customers/users can do 2fa with voice OTP. Then again, if you are looking for answers on how to do 2fa with voice OTP, this write-up is the perfect solution to help you get all the answers you want.
What is 2fa all about?
Before diving into the step-by-step process of doing 2fa with voice OTP. We will briefly talk about what 2fa is all about. A 2fa (Two-factor authentication) is a security method usually used by apps/websites to help double-check the identity of the users and to make sure that a user is who they say they are. This process requires providing two means of evidence to show that you are the right person to access the app/website. In this case, you have to use your username/password and any other app on your device that has your details. The essence of using 2fa is to make sure that unauthorized third parties do not gain access to details/transactions online.
Step by step process of doing 2fa with Voice OTP.
SMS and Voice OTP are the usual methods of completing the 2fa process. Either way, you choose to take, always remember that the aim remains to help users protect their details and transactions from online attacks. It has been observed that doing 2fa with Voice OTP is a better option and more secure to use. This process involves using voice calls to deliver OTP codes to users to verify their identity online. Using Smart SMS Solution as your Voice OTP provider, here is a step-by-step process of sending a voice OTP for your business purposes;
- First of all, visit our web page and login to your SMS account using your email address.
- Scroll through the page to click on Voice OTP.
- This leads you to another page where you will click on Send Voice OTP.
- On the next page, you are to select an OTP class of your choice.
- You can now input the phone numbers that you want to deliver the OTP to.
- Next, you are to enter your OTP code which has to be the same number of digits as the OTP you selected earlier.
- Click on Send OTP.
- You will then receive a message prompt 'Voice OTP sent successfully'.
What are the differences between Voice OTP and SMS OTP?
Regardless of how popular SMS OTP is, Voice OTP is still a better option for businesses to use today. Here is the difference between the both of them;
- With Voice OTP, you are sure that the OTP codes will get delivered since you have to send through a voice call, but with SMS OTP, you might experience some form of delays before the OTP codes deliver via text message.
- It is more secure to deliver the OTP codes via voice call. SMS OTP can be exposed and copied by a third party if you are not careful with your device.
Why do you have to choose a Smart SMS solution as your Voice OTP provider?
One of the best decisions you can make for your business is to choose Smart SMS Solution as your Voice OTP provider. One of the best services that Smart SMS Solution offers is Voice OTP, and the unique thing about our Voice OTP is that it is always reliable to use. We also make it easy to help you validate your customer's identity and transactions using voice calls. To prevent further losses and insecurity from taking place in your business, you can always rely on them to deliver. Maximize the security of your business today with our Voice OTP.