Human resources refer to a department within an organization that is responsible for everything relating to staff or employees of the organization. It involves the management and handling of personnel within the organization. Human resources are saddled with the job of recruiting or hiring, firing, training, promoting, paying and disciplinary actions of all the individuals within a given organization.
Human resources are expected to ensure that all those employees within an organization can maintain focus and discipline for the benefit and growth of the organization. It is the responsibility of human resources to ensure that employees uphold company culture and policies. Human resource is the middleman between employers and employees. They exist to ensure the welfare of employees and at the same time make sure that the organization is benefitting maximally from the employees' services.
Importance of human resource
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Human resource monitors and manages employees' performance. And this means that employees who have been of noteworthy performance get bonuses and promotions as and when due and those who fall short face the necessary disciplinary measures all get the help they need to excel at their job.
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Human resource also takes the burden of hiring, firing and general managing of personnel away from business owners and this allows them more time to focus on the actual running of the business.
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Human resource is the backbone of a seamless and productive recruitment process
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Human resources in many cases can manage employees better than employers ever could and this contributes to high employee morale and engagement
A general overview of SMS.
In today's world, mobile phones and other electronic gadgets play the most part in communication and keeping people and businesses connected. With phones, people can communicate with each other over long distances easily. Phone calls, SMS' and texting via social media are now features of our everyday communication
The SMS feature - short message service is present on all devices and is here to stay. As the name implies, it is used to send short messages. This is particularly helpful when you need to communicate with an individual and a phone call might be awkward, and an email may be too official or out of the question for reasons such as poor internet or lack of internet-enabled devices.
When it comes to texting, SMS also beats emails in that they have a 90 per cent read rate and you get a response almost immediately in many cases. No wonder many businesses have adopted SMS as a major means of communication. https://smartsmssolutions.com/blog/121-sms-marketing/business-communication/1537-business-communications-and-sms-the-role-of-sms
SMS and Human Resources.
Human Resources being the department that is responsible for employee welfare has to be in constant communication with both employees and management. What better way to do this than with SMS?
Below are some ways human resources can use SMS in the discharge of their duties
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Recruitment: as we know, HR is responsible for hiring individuals. SMS can be used to send out recruitment texts and to set up interviews with prospective employees.
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A tool for motivation: Motivated employees are productive employees. Going round to have a pep talk with all employees might be impossible because of the size of the organization or their busy schedules, but an SMS can do the job. HR can use SMS to keep employees feeling motivated and cared for
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Reminders: Use SMS to remind staff about meetings or training or other upcoming events. Individuals may choose to not check their emails on their days off but would always read SMS. Use that to your advantage.
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Use SMS to inform individuals about emergencies. This is way better than calling individuals one after the other.
SMS can also be used to increase response to your emails. https://smartsmssolutions.com/blog/123-sms-marketing/marketing-by-sms/1545-how-to-use-bulk-sms-to-increase-responses-to-your-emails
If you are in Nigeria, here's how to register for bulk SMS services.
Visit our webpage to create a free bulk SMS account with us today or leave us a comment in the comment section below and we would reach out to you.