Communication is the famous act of conversing and interacting, passing information and receiving the same. Communication also includes an exchange of thoughts and ideas. It is usually verbal or written. Apart from written and verbal communication, there are other ways to communicate in the workplace.

Communication involves three components: the sender, the medium and the receiver. It is a cyclical process in that it goes from the sender through a chosen medium to the receiver who then processes the information communicated and goes ahead to give feedback to the originator that is the sender and this goes on and on. When people fail to understand that communication has to go through this process, then there is a problem. As a team leader, you cannot afford to have a breakdown in your communication process.

Importance of Communication at Work

The importance of communicating properly at work cannot be overemphasized

1. Communication helps to build trust between employer and employee. The importance of trust between employer and employee has been dealt with extensively. (How to build trust with your employees).

2. It is also a great way to motivate and inspire your team or employees.

3. Communication also keeps individuals from making minor or costly mistakes as it provides clarity.

4. Open and honest communication between an employer and his staff helps to identify the strengths and weaknesses of individuals which will help in assigning tasks.

5. Communication between colleagues helps to minimise workplace conflicts.

Effects of Poor Communication in the Workplace

• Poor communication in the workplace would breed distrust as motives and intentions will not be clear, especially between colleagues. As we know an organisation can barely exist without trust.

• It would also cause confusion and errors.

• Poor communication in the workplace would cause constant conflict.

• Ineffective communication or poor communication can cause employees or team members to feel unmotivated and result in lower engagement.

Modes of Communication at Work

The method of communication at workplaces differs based on the size, structure and function of the organisation. Small organisations can function with verbal communication done face-to-face, as they have few members of staff. A bigger organisation, on the other hand, would do well to communicate with its staff through emails. Offices would also be equipped with telephones; landlines in most cases to ease communication among staff. Many organisations both large and small used notice boards to pass information. That however has its disadvantages. With SMS you can't go wrong. Employers and members of staff can use bulk SMS to communicate speedily with their audience at a really low cost. Choose SmartSMSSolutions for your bulk messaging needs. Visit our web page to create a free bulk SMS account with us.

How to Improve Communication

• Invest in gadgets that aid communication and make maximum use of technology to make communication easier.

• Encourage feedback and share feedback with your employees. Sharing feedback is important for several reasons.

• Schedule meetings with each team or department at regular intervals.

• Encourage your employees to share their thoughts and ask for their ideas.

• Listen to your employees without interruption.

• Settle all workplace conflicts or disputes promptly, do not allow them to linger as this can hinder effective communication.

• Train yourself and employees to promptly open and respond to emails and other electronic messages.

How SMS Can Help Boost Workplace Communication

Here are some ways SMS can improve workplace communication

• SMS has a 90% read rate which is much higher than we can say for emails. With SMS you are 90% sure that a message would get delivered to your audience. Consider why you should opt for SMS rather than emails.

• SMS are also good ways to send reminders even on weekends and not seem too bossy but rather familiar which is a good thing as you need your receiver to be relaxed.

• They also come in handy for broadcast messages.

• SMS is also a great way to send out invitations and can be used to remind your team of deadlines and objectives

• SMS is also a great way to keep your employees or colleagues feeling motivated as you can easily send a motivational text to them.

• You can easily keep in touch with clients and business partners with SMS.

It is for the reasons mentioned above and even more that SmartSMSSolutions exists. We are your best bet for bulk SMS services. Our services are affordable and efficient. Signup for a free bulk SMS account with us and be glad you did. Leave us a comment or question below and we would reach out to you.