Internal communications refer to the interaction between employees and their employers. It involves the total of written and oral discussions that take place within an organization. Internal communication is defined as how an organization transmits information to its members. It includes the processes, tools and methods used to enhance the flow of communication within the organization. Internal communications are necessary if an organization is to make any progress. Internal communication makes it possible for those at the helm of affairs to make their wishes and instructions known to everyone in the organization. It encompasses formal and informal communication. Internal communication is what makes it possible for information to flow freely across departments and co-workers in an organization. Consider the different ways of communicating in the workplace. https://www.indeed.com/career-advice/career-development/different-ways-to-communicate
What does employee engagement have to do with internal communication? First, let us consider what employee engagement is.
Employee engagement.
Employee engagement simply refers to the level of an individual's commitment and dedication to his job. It is a Human Resources term that refers to the emotions an employee feels towards his job. Employee engagement measures how attached or detached, involved or indifferent, enthusiastic or nonchalant an individual is towards his job. It involves the emotional and mental connection or lack of that individual feels for his job. Engaged employees are the backbone of every organization. Aside from the fact that engaged employees mean less employee turnover rates, they are also very productive at their jobs and inspire others to do the same. There are several ways to get and keep your employees engaged. This article however focuses on how internal communications can improve employee engagement.
Internal communication and employee engagement.
It is important to note that communication is cyclical. It involves; the speaker/writer who is the initiator, the message, and the listener/recipient and then back to the initiator. When employers/ bosses give out information or instructions, they should be willing and patient to get feedback from their employees.
When the voices of employees are heard and acknowledged, they feel valued and empowered. This would help to build trust between employer and employee. It would also add to the employees' satisfaction on the job and increase their willingness to stay and be more productive.
Another thing internal communication does for employee engagement is that it offers a sense of direction. Employees would not have to always guess or assume. They are certain about the happenings in the organization and how it relates to them and their roles. When there is a breakdown of internal communication, the employees would be lost and would just saunter/wander around their jobs, not doing anything meaningful. When individuals are idle and unproductive, there is no way that they can be engaged in their jobs. People are engaged in activities that keep them productive and make them feel useful.
Effective internal communications would also strengthen interpersonal relationships among colleagues and would create a friendly work environment which is key to employee engagement and retention. What can you do to improve workplace communication? https ://smartsmssolutions.com/blog/121-sms-marketing/business-communication/1454-how-to-improve-communication-in-the-workplace
In addition, effective internal communication would help management have a clear view of things that matter to employees and how employees feel about their jobs and the activities that go on in the organization. This would go a long way to help HR and the management know how to provide better welfare for employees which would lead to employees being more engaged in their jobs. What this means is that management also needs to know how to foster effective communication. https://smartsmssolutions.com/blog/121-sms-marketing/business-communication/1502-effective-management-communication-how-to-achieve-it
Having come to see how important internal communication is to employee engagement, you're probably wondering how to improve your organization's internal communications. We have you covered on practical tips to build internal communications. https ://smartsmssolutions.com/blog/121-sms-marketing/business-communication/1505-tips-to-build-internal-employee-communication.
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